Purpose of This Grievance Form

Unimetals Metal Industries – Sole Proprietorship L.L.C. provides this grievance mechanism to ensure a transparent and formal process for reporting and addressing concerns related to responsible sourcing, supply chain integrity, ethical business practices, and compliance with applicable regulations.

This mechanism aligns with:

UAE Ministry of Economy (MOE) Due Diligence Regulations for Responsible Sourcing of Gold
OECD Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas
Relevant UAE laws and regulatory requirements

Who Can Use This Form?
Employees, suppliers, clients, contractors, and other stakeholders may report grievances related to:

• Responsible sourcing and supply chain practices

• Human rights, labor standards, and environmental compliance

• Ethical conduct, fraud, or corruption

• Health, safety, and workplace practices

• Compliance with MOE and OECD requirements

A grievance includes any complaint, concern, or dissatisfaction regarding the company’s activities or conduct.